Privacy Policy

1. Introduction

Evisa Rocket ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our eVisa application service.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Passport information and travel details
• Payment information (processed securely through third-party providers)
• Government identification documents
• Photographs for visa applications
• Travel itinerary and accommodation details

Automatically Collected Information

We automatically collect certain information when you use our Service:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our Service
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process and submit your eVisa applications
• Communicate with you about your applications and our services
• Provide customer support and respond to inquiries
• Process payments and prevent fraud
• Improve our Service and develop new features
• Comply with legal obligations and government requirements
• Send you important updates about your applications

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Government Authorities

We share your application information with relevant government authorities as required for visa processing.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, including payment processors and document verification services.

Legal Requirements

We may disclose information if required by law or to protect our rights, property, or safety, or that of our users or others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data centers and infrastructure
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Application data is typically retained for a minimum of 7 years as required by immigration authorities.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information (subject to legal requirements)
• Portability of your data
• Objection to certain processing activities
• Withdrawal of consent where applicable

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We only place non-essential cookies, and only load the services below, after you agree in the cookie banner. Refusing is as easy as accepting, and refusing does not limit your access to the Service. Your choice is kept for 6 months, after which we ask again.

You can change or withdraw your consent at any time: open cookie settings (also available as “Cookie settings” at the bottom of every page). Withdrawing removes the related cookies and reloads the page without those services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: