NZeTA for Italian Citizens

The NZeTA is a digital travel authority introduced by Immigration New Zealand in October 2019 for visa-waiver visitors. It is not a visa — it is a pre-travel security and eligibility screening completed before you board. For Italian citizens, an approved NZeTA is required to fly to New Zealand, to arrive by cruise ship, and even to transit through Auckland International Airport on the way to somewhere else.

When you request your NZeTA you also pay the International Visitor Conservation and Tourism Levy (IVL) in the same transaction — a contribution to conservation and tourism infrastructure that covers you for the life of the NZeTA. Typical uses for italians include holidays, visiting family and friends, business meetings and conferences, and short courses of study; working for a New Zealand employer is not permitted on a visitor entry.

• Who needs it: Every Italian traveller, including children and babies, needs their own NZeTA.
• Type: Electronic Travel Authority — linked digitally to your passport.
• Validity: 2 years from approval, or until your passport expires — whichever comes first.
• Entries: Multiple entries during validity.
• Length of stay: Up to 3 months per visit.
• Covers: Air arrivals, cruise-ship arrivals and transit through Auckland.
• Processing: Many requests are decided quickly, but allow up to 72 hours.
• IVL: Paid together with the NZeTA request.

An NZeTA is mandatory for every Italian citizen visiting New Zealand under the visa waiver, regardless of age — each traveller, including children and babies, needs their own, linked to their own passport. A parent or guardian can complete a child's request using the child's passport details.

You also need an NZeTA if you are a cruise-ship passenger calling at New Zealand ports, or if you are only transiting through Auckland on the way to another country — even if you never pass through New Zealand border control. Italians have needed an NZeTA since 1 October 2019.

You do not need an NZeTA if you already hold another form of New Zealand permission. You can travel without one if you:

• are a New Zealand or Australian citizen — if you are an Italian–New Zealand dual national, travel on your New Zealand passport;
• hold a valid New Zealand visa (visitor, work, student or resident visa);
• hold a New Zealand residence class visa or returning resident's visa.

If you plan to stay longer than 3 months, work for a New Zealand employer, or study a long course, you need the appropriate New Zealand visa instead of an NZeTA. The NZeTA covers visitor activities only.

The NZeTA request is completed entirely online or in the official app — there is no paperwork to post, but your details must match your passport exactly. Have ready:

• Your valid Italian passport — it should remain valid for at least 3 months beyond your planned departure from New Zealand.
• Your passport number, issue and expiry dates, entered exactly as printed.
• A recent photo — you can take one in the app or upload one that meets the requirements.
• An email address for the decision.
• A payment card for the request and the IVL.
• Answers to short eligibility questions, including about criminal convictions.

1. Have your Italian passport in front of you and check its validity.
2. Start the NZeTA request online, or use the official Immigration New Zealand app.
3. Enter your passport details exactly as printed — the NZeTA is matched electronically to this document at check-in.
4. Upload or take your photo, and answer the eligibility questions honestly.
5. Review everything, pay (NZeTA + IVL in one transaction) and submit.
6. Wait for the decision by email — do not book non-refundable travel before approval.

Most italians fly from Rome Fiumicino and Milan (via hub connections) towards Auckland, Christchurch, Wellington or Queenstown. Request your NZeTA at least 72 hours before departure — ideally as soon as you plan the trip, since it stays valid for two years.

Many NZeTA requests are decided quickly — often within minutes to a few hours — but Immigration New Zealand advises allowing up to 72 hours, and some cases take longer if additional checks are needed. The decision arrives by email, and the authority is linked to your passport electronically — there is nothing to print. If you have not heard back, check your spam folder before doing anything else, and do not submit a duplicate request for the same passport.

An approved NZeTA is valid for 2 years from the date of approval, or until your Italian passport expires — whichever comes first — and allows multiple visits. On each visit, italians can stay up to 3 months.

Two limits to respect: no single stay may exceed 3 months (border officers also look at your total time in New Zealand over rolling periods — visitors may not spend more than 6 months in any 12-month period), and the NZeTA dies with the passport it is linked to. Renew your passport and you need a new NZeTA, whatever the old one's expiry date said.

The NZeTA covers visitor activities. As an Italian visitor you can:

• Travel for tourism — from the Bay of Islands to Milford Sound — and visit family and friends.
• Attend business meetings, conferences and negotiations as a business visitor.
• Take a short course of study (up to 3 months).
• Transit through Auckland to another destination.

You cannot work for a New Zealand employer, provide services to a New Zealand client, stay beyond 3 months, or use repeated visits to live in New Zealand. For work, long study or residence you need the corresponding visa.

An approved NZeTA lets you board, but the final decision is made on arrival by a Customs and Immigration officer. Italians should carry proof of onward or return travel and evidence of sufficient funds for the stay. New Zealand also has some of the world's strictest biosecurity rules: declare all food, plant and animal products, outdoor equipment and hiking boots on your arrival card — undeclared items carry instant fines. eGates are available at Auckland, Wellington, Christchurch and Queenstown for eligible ePassport holders, which keeps arrival quick for italians.

• Passport typos: the NZeTA is matched to your exact passport number — one wrong character and the airline cannot find it at check-in.
• A rejected photo: follow the app's guidance on lighting and framing so it is accepted first time.
• Undeclared convictions: answer the character questions honestly — records are checked, and concealment is treated more harshly than the conviction itself.
• Travelling on a different passport than the one in the request — including a renewed one.
• Leaving it to the last minute: allow at least 72 hours; airport applications are a gamble.
• Duplicate requests: they do not speed anything up.

Every traveller needs their own NZeTA, including children and babies — there is no family authorisation. A parent or guardian completes each child's request with the child's own passport details, and each request is assessed individually. Watch child passports in particular: they are valid for shorter periods, and when a child's passport is renewed, the linked NZeTA becomes unusable and must be requested again.